Tokiva Tokiva

Terms of Service

Effective Date: February 8, 2026

Welcome to Tokiva. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By accessing or using Tokiva's website, mobile applications, AI Health Coach, or any of our services (collectively, the "Services"), you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Tokiva provides an AI-powered health optimization platform that includes:

  • Health activity tracking and longevity scoring
  • AI Health Coach powered by artificial intelligence
  • Curated longevity research and article aggregation
  • Clinical trial information
  • Physician network and provider directory
  • Health and wellness product marketplace
  • Educational courses and health challenges
  • Corporate wellness programs

3. Medical Disclaimer

Tokiva is not a medical provider. The information, content, and services provided through Tokiva are for informational and educational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Our AI Health Coach provides general wellness information and should not be relied upon as medical advice. Never disregard professional medical advice or delay seeking it because of something you have read or received through our Services.

4. User Accounts and Responsibilities

  • You must be at least 18 years old to use our Services
  • You are responsible for maintaining the confidentiality of your account information
  • You agree to provide accurate and complete information
  • You are responsible for all activities that occur under your account
  • You agree not to use the Services for any unlawful purpose

5. Membership and Payments

Tokiva offers free and paid membership tiers. By subscribing to a paid plan:

  • You authorize us to charge your payment method on a recurring basis
  • You may cancel your subscription at any time, effective at the end of the current billing period
  • Refunds are handled on a case-by-case basis at our discretion
  • We reserve the right to change pricing with 30 days' notice

6. Intellectual Property

All content, features, and functionality of the Services — including but not limited to text, graphics, logos, icons, software, and the Tokiva brand — are the exclusive property of Tokiva Health, Inc. and are protected by copyright, trademark, and other intellectual property laws.

7. User Content

By submitting content through our Services (including chat messages, health logs, and form submissions), you grant Tokiva a non-exclusive, worldwide, royalty-free license to use, process, and store such content solely for the purpose of providing and improving our Services.

8. Marketplace and Affiliate Links

Our marketplace contains links to third-party products and services. Tokiva may earn affiliate commissions from purchases made through these links. We curate products based on scientific evidence but do not guarantee the efficacy of any third-party product. Purchases are subject to the respective vendor's terms and conditions.

9. Limitation of Liability

To the maximum extent permitted by law, Tokiva Health, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Services.

10. Indemnification

You agree to indemnify and hold harmless Tokiva Health, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Services or violation of these Terms.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of San Francisco County, California.

13. Contact Us

If you have questions about these Terms, please contact us at:

Tokiva Health, Inc.
548 Market St, Suite 835
San Francisco, CA 94104
Email: legal@tokiva.ai

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