Privacy Policy

Effective Date: February 8, 2026

Tokiva Health, Inc. ("Tokiva," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Information You Provide:

• Contact information (name, email address, phone number) when you sign up for our newsletter, waitlists, or request a consultation
• Health and wellness data you voluntarily log through our activity tracker and health dashboard
• Messages sent through our AI Health Coach chatbot
• Information submitted through contact forms, membership signups, or corporate wellness inquiries

Automatically Collected Information:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referral sources
• Cookies and similar tracking technologies

2. How We Use Your Information

• To provide and personalize our health optimization services
• To power AI-driven health insights and recommendations
• To communicate with you about your account, updates, and promotions
• To improve our platform, content, and user experience
• To process membership signups and waitlist registrations
• To respond to inquiries and provide customer support
• To comply with legal obligations

3. Data Storage and Security

Your health activity data logged through our dashboard is stored locally in your browser (localStorage) and is not transmitted to our servers unless you explicitly choose to sync. Chat conversations with our AI Health Coach are stored securely in our database to maintain conversation history.

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure database hosting, and access controls to protect your personal information.

4. Third-Party Services

We may use third-party services to support our operations:

• OpenAI: Powers our AI Health Coach. Conversations are processed by OpenAI's API but are not used to train their models.
• ClinicalTrials.gov: We aggregate publicly available clinical trial data.
• Analytics providers: To understand how our platform is used.

We do not sell your personal information to third parties.

5. Cookies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format
• Withdraw consent for data processing

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Tokiva Health, Inc.
548 Market St, Suite 835
San Francisco, CA 94104
Email: privacy@tokiva.ai
Phone: (415) 555-0142

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